Booking & Cancellation Policy

At Dr Bianca Aesthetics, we value your time and ours. To ensure we can provide the highest level of care to all our clients, please review our booking and cancellation policy below:

 

Consultations

• All new clients are required to attend a consultation prior to booking any treatment.

• This ensures suitability for treatment and allows us to create a personalised plan for your needs.

 

Appointments & Deposits

• A 50% deposit is required to secure all treatment appointments.

• The deposit will be deducted from the total cost of your treatment on the day of your appointment.

 

Cancellations & Rescheduling

• We require a minimum of 48 hours’ notice to cancel or reschedule your appointment.

• If you provide at least 48 hours’ notice, your deposit can be transferred to your rescheduled appointment.

• If less than 48 hours’ notice is given, your deposit will be non-refundable and non-transferable.

 

No-Shows

• Failure to attend your appointment without prior notice will result in the loss of your deposit.

• A new 50% deposit will be required to book any future appointments.

 

Late Arrivals

• Please arrive on time for your appointment. If you are late, we may not be able to carry out your full treatment and your deposit may be forfeited.

 

Refunds

• All deposits are non-refundable unless Dr Bianca Aesthetics needs to cancel your appointment.

• Treatments and packages are non-refundable once purchased.